Effective Date: 12 August 2025
Art is Lit
London, United Kingdom
Email: ail.admin@artislit.com
Introduction
Welcome to Art is Lit. We are committed to protecting your privacy and handling your personal information with transparency and care.
This Privacy Policy explains how we collect, use, store, and share information when you visit our website, create an account, purchase products, sell artwork, submit content, or otherwise interact with our platform.
By using Art is Lit, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Account Information
When you register an account, we may collect:
- Name
- Email address
- Username
- Password
- Phone number
- Billing and shipping address
1.2 Artist and Vendor Information
If you register as an artist or vendor, we may collect:
- Artist biography
- Profile image
- Portfolio information
- Artwork images
- Store information
- Payment and payout details
1.3 Order and Payment Information
When purchases are made through our marketplace, we collect information necessary to process transactions.
Payment processing is handled securely by third-party providers such as Stripe, PayPal, Wise, or other payment processors. We do not store full payment card details on our servers.
1.4 Shipping Information
To facilitate delivery of purchased items, we may collect:
- Recipient name
- Delivery address
- Contact details
- Order tracking information
1.5 Comments
When visitors leave comments on the site, we collect the information shown in the comment form, along with the visitor’s IP address and browser user agent to help detect spam.
An anonymised hash of your email address may be provided to the Gravatar service.
1.6 Media Uploads
If you upload images to the website, you should avoid uploading images containing embedded location data (EXIF GPS). Visitors may be able to download and extract location information from publicly available images.
1.7 Analytics and Usage Data
We may automatically collect information including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral sources
We may use services such as Google Analytics, Meta Pixel, or similar tools to help us understand how visitors use our website.
1.8 Social Login Information
If you sign in using Google, Facebook, or other social login providers, we may receive:
- Name
- Email address
- Profile image
We do not receive or store your social media passwords.
2. Cookies
Our website uses cookies to improve your browsing experience.
Cookies may be used to:
- Remember login information
- Store display preferences
- Improve website functionality
- Analyse website traffic
- Support marketing activities
If you leave a comment, you may choose to save your name, email address, and website in cookies for convenience. These cookies typically remain active for one year.
You can disable cookies through your browser settings, although some features of the website may not function properly.
3. How We Use Your Information
We use personal information to:
- Create and manage user accounts
- Process orders and payments
- Facilitate communication between buyers and artists
- Display artist profiles and artwork listings
- Provide customer support
- Improve website performance and user experience
- Send service-related notifications
- Send marketing communications where consent has been provided
- Detect fraud and protect platform security
- Comply with legal obligations
4. Sharing Your Information
We may share information with trusted third parties, including:
4.1 Payment Providers
- Stripe
- PayPal
- Wise
- Other approved payment services
4.2 Shipping Providers
- Royal Mail
- DHL
- UPS
- Other delivery partners
4.3 Technology Providers
- Website hosting providers
- Email service providers
- Analytics providers
- Marketing platforms
4.4 Legal Authorities
Where required by law or necessary to protect legal rights.
We do not sell your personal information to third parties.
5. User Content and Artist Profiles
Artists and vendors may voluntarily publish:
- Profile information
- Biographies
- Portfolio content
- Artwork descriptions
- Blog posts
- Images and media
Any content submitted for public display may be visible to website visitors.
Please only publish information you are comfortable sharing publicly.
6. Embedded Content
Articles and pages on our website may contain embedded content from third-party websites, including videos, images, social media feeds, and other media.
Embedded content behaves in the same way as if you visited the third-party website directly and may collect information about your interaction with that content.
7. Data Retention
We retain information for as long as necessary to:
- Provide our services
- Maintain marketplace records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Account and transaction information may be retained for up to seven years for accounting, tax, and legal compliance purposes.
Comments and related metadata may be retained indefinitely.
8. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to certain processing activities
- Withdraw consent
- Request data portability
To exercise any of these rights, please contact us using the details provided below.
9. Children’s Privacy
Art is Lit is not intended for children under the age of 16.
We do not knowingly collect personal information from children.
10. Security
We implement reasonable technical and organisational measures to protect personal information.
However, no online platform can guarantee absolute security, and users should take appropriate precautions when sharing information online.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
12. Contact Us
Art is Lit
London, United Kingdom
Email: ail.admin@artislit.com