Effective Date: 12 August 2025
1. Introduction
At Art is Lit, we believe that great marketplaces are built on creativity, integrity and mutual respect.
Our Artist Code of Conduct sets out the professional and ethical standards expected of every Artist selling through the Art is Lit Platform.
These standards help create a marketplace where Buyers can purchase with confidence, Artists are treated fairly and original creativity is celebrated.
This Code of Conduct should be read alongside our:
- Marketplace Terms & Conditions
- Platform Policy
- Artist Terms & Conditions
- Privacy Policy
- Shipping Policy
- Return & Refund Policy
- AI Artwork Policy
- Copyright & Intellectual Property Policy
- Acceptable Use Policy
Failure to comply with this Code may result in warnings, removal of listings, suspension or permanent removal from the Art is Lit Platform.
2. Our Values
Every Artist represents not only their own work but also the wider Art is Lit community.
We ask all Artists to uphold the following values:
- Creativity
- Originality
- Honesty
- Professionalism
- Respect
- Transparency
- Fairness
- Accountability
These values underpin every interaction between Artists, Buyers and Art is Lit.
3. Original Artwork
Artists must only sell Artwork that they have created themselves or that they have the legal right to sell.
Artists must not:
- copy another Artist’s work;
- sell counterfeit Artwork;
- knowingly infringe copyright;
- falsely claim ownership;
- misrepresent reproductions as originals.
Where requested, Artists should be able to provide reasonable evidence of authorship or ownership.
4. Honest Product Listings
Buyers rely on Product Listings to make informed purchasing decisions.
Artists should ensure that every listing is accurate, honest and complete.
Listings should clearly describe:
- dimensions;
- materials;
- colours;
- framing (where applicable);
- edition size;
- production method;
- processing time;
- shipping information;
- any known imperfections.
Photographs should accurately represent the Artwork being sold.
Artists must not use misleading descriptions or manipulated images that could deceive Buyers.
5. Transparency About AI
Art is Lit supports innovation while promoting transparency.
If artificial intelligence has been used in creating Artwork, Artists must clearly disclose whether the Artwork is:
- traditionally created;
- digitally created;
- AI-assisted; or
- fully AI-generated.
Artists remain responsible for ensuring that AI-generated content complies with copyright law and does not infringe the rights of others.
6. Professional Communication
Artists should communicate with Buyers and Art is Lit in a courteous, respectful and professional manner.
Artists should:
- respond to enquiries promptly whenever reasonably possible;
- provide accurate information;
- notify Buyers of unexpected delays;
- cooperate during dispute resolution;
- remain respectful even where disagreements arise.
Abusive, threatening, discriminatory or offensive language will not be tolerated.
7. Fulfilling Orders
Artists are expected to fulfil orders with care and professionalism.
Artists should:
- dispatch orders within the advertised processing time;
- package Artwork securely;
- use reliable tracked shipping where appropriate;
- provide accurate tracking information;
- inform Buyers of significant delays.
Where circumstances beyond an Artist’s control affect an order, the Artist should communicate with the Buyer as soon as reasonably possible.
8. Respect for Buyers
Artists should treat every Buyer fairly and respectfully.
Artists should never:
- discriminate against Buyers;
- pressure Buyers into leaving positive reviews;
- retaliate against negative feedback;
- make misleading promises;
- attempt to avoid Platform Policies.
Every Buyer deserves honest information, courteous communication and professional service.
9. Respect for Fellow Artists
Art is Lit is built on a supportive creative community.
Artists are expected to:
- respect other Artists;
- celebrate originality;
- avoid harassment or bullying;
- refrain from making false allegations;
- support a positive marketplace environment.
Healthy competition is encouraged; hostility is not.
10. Protecting Intellectual Property
Artists should respect the intellectual property rights of others.
Artists must not upload or sell content that infringes:
- copyright;
- trademarks;
- design rights;
- patents;
- other intellectual property rights.
Artists should promptly respond to legitimate copyright enquiries from Art is Lit.
11. Marketplace Integrity
Artists must never engage in conduct that undermines trust in the marketplace.
This includes:
- fake sales;
- review manipulation;
- misleading pricing;
- false discounts;
- identity fraud;
- payment fraud;
- attempting to bypass the Platform’s payment system;
- encouraging Buyers to complete purchases outside Art is Lit.
Maintaining marketplace integrity protects every member of our community.
12. Sustainability and Responsibility
Where reasonably possible, Artists are encouraged to:
- minimise unnecessary packaging;
- use recyclable or responsibly sourced materials;
- package Artwork safely while reducing waste;
- consider environmentally responsible shipping practices.
While sustainability choices remain with individual Artists, Art is Lit encourages responsible business practices wherever practical.
13. Compliance with Laws
Artists are responsible for ensuring that their business activities comply with all applicable laws and regulations, including those relating to:
- consumer protection;
- taxation;
- customs requirements;
- product safety;
- intellectual property;
- international trade restrictions.
Artists remain responsible for complying with legal requirements in the jurisdictions where they operate and where they sell their Artwork.
14. Reporting Concerns
Artists should report any suspected:
- fraud;
- copyright infringement;
- counterfeit Artwork;
- abusive behaviour;
- scams;
- security concerns;
- serious breaches of Platform Policies.
Reports should be made honestly and in good faith.
15. Consequences of Breaching this Code
Where an Artist breaches this Code of Conduct, Art is Lit may take appropriate action, including:
- providing guidance or a warning;
- requesting corrective action;
- removing Product Listings;
- temporarily suspending selling privileges;
- withholding payouts where permitted under our policies;
- suspending or permanently terminating an Artist account.
Art is Lit will normally consider the seriousness, frequency and impact of any breach before deciding on the appropriate action.
Our Commitment
Art is Lit exists to support independent Artists while providing Buyers with confidence and trust.
By working together with professionalism, creativity and integrity, we can build a marketplace that celebrates originality, encourages meaningful connections and supports a thriving global creative community.
Acceptance
By selling Artwork through Art is Lit, you agree to comply with this Artist Code of Conduct together with the Marketplace Terms & Conditions, Platform Policy, Artist Terms & Conditions and all other applicable Platform Policies.