Request a Return or Refund

Please enter your full name.
This field is required.
Please enter the order number shown in your Art is Lit order confirmation email.
This field is required.
What is the name of the artwork or product?
This field is required.
Has the item been received?
Please confirm if you have received the item.
This field is required.
Please enter the date you received your order.
dd/mm/yyyy
This field is required.
Reason for Return/Refund
Select the reason for your request.
This field is required.
Provide detailed information about your return or refund request.
This field is required.
Upload photographs showing damage, defects, an incorrect item, or differences from product description. You can upload multiple images.
This field is required.
48-Hour Buyer Inspection Period

Please inspect your order as soon as it arrives. If your item is damaged, defective, incorrect, or significantly different from its description, please submit your request within 48 hours of delivery and include photographs where possible. Other return or cancellation rights may still apply under our Returns & Refunds Policy.

I confirm that the information provided is accurate and understand that submitting this form does not automatically approve a refund. My request will be reviewed in accordance with the Art is Lit Returns & Refunds Policy.
Please tick the box to confirm before submitting your request.
Shopping Basket